Social media is about real people talking to each other about things of mutual importance to them. And let's be honest - they rarely want to talk about your brand (in a brand-y sense)...tho might want to talk about whether your product works. And are even less likely to want to talk TO your brand (in a brand-y sense)...tho they may well want to talk to someone who works for your business. Douglas Rushkoff, autor do livro Program or be Programed
@equalman - Erik Qualman, autor de SocialNomics
Nenhum comentário:
Postar um comentário